How to Shop at Our Online Shop
Shopping online with us is a lot like shopping at a retail shop. You browse our catalogue of products for the items you like, put them in a shopping cart and complete your purchase at the check-out area. The only difference is, we're open 24 hours a day - seven days a week,...and you don't have to put on shoes and leave the comfort of your home to shop!
So read on and find out how you can enjoy the shopping experience with Our Online Shop
Step 1. Make Your Product Selections
The first thing to do is browse our shop for the items you like. As you browse you'll see 'Add to Cart' button. Once you've found the first product you'd like to buy, simply add it to your online shopping cart by clicking on the 'Add to Cart' button.
Just like in a retail shop, the shopping cart is a holding place for your items until you are ready to purchase them. You can view the contents of your cart at any time by clicking on the cart link at the top of the page. And, just like a retail shop, you can always remove items from your cart and put them back on the shelves.
Step 2. Proceed to the Check Out
Once you've decided upon your selection and checked your cart, you proceed to the Ordering Stage by clicking "Check Out". This action takes you to a page where we need some extra details to complete the order. You enter your personal information, your name and address so we know where to send the goods
Step 3. Submit your Order
At this point you will be redirected to our secure payment system Stripe which will process your payment.
We appreciate that ordering online the first time can be a little confusing so if you have any problems or are unsure of any aspects of the ordering process please contact us and we'll try to help you out.
We aim to dispatch orders for our products within 24 hours of receiving them (Monday to Thursday). Friday and weekend orders will be sent out the following Monday or Tuesday in the case of a bank holiday. Orders are sent out by first class post.
UK Mainland- will usually arrive within 2 working days.
If your order is intended as a gift and you need to send it to a different address, or it would be more convenient for your order to be sent to a work address then you can change the delivery address when you checkout your order. If you would like a note sent with the parcel if it is a gift please email us with the details and we will be glad to help.
Our parcels are sent out by Royal Mail and are charged at the following rates :-
First Class Parcels £3.25
Special Delivery Next Day & European Delivery - Please contact us via phone or email and we will do our best to help. We can take payment over the phone and obtain postage costs for you.